Contents
At Next Gen Safaris, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our website or book travel experiences with us. By using our services, you agree to the practices described below.
Information We Collect
We collect information you voluntarily provide to us, including:
- ✓Personal details: Full name, email address, phone number, nationality, and date of birth.
- ✓Travel preferences: Tour selections, accommodation choices, dietary needs, and emergency contacts.
- ✓Payment data: Billing information and transaction history (processed through secure third-party gateways).
- ✓Communications: Any messages, enquiries, or feedback you share with us.
We may also automatically collect technical data such as IP address, browser type, pages visited, and referral sources when you browse our website.
How We Use Your Information
The information we collect serves the following purposes:
- ✓Processing and confirming your safari bookings.
- ✓Communicating important travel updates, itineraries, and documentation.
- ✓Sharing relevant travel inspiration and special offers (with your consent).
- ✓Enhancing our website functionality and customer experience.
- ✓Meeting legal and regulatory requirements.
- ✓Preventing fraudulent transactions and unauthorized access.
Information Sharing
We respect your privacy and do not sell or rent your personal data. We may share information only in these situations:
- ✓Service partners: Lodges, transport providers, and activity operators who require your details to deliver your booked services.
- ✓Payment processors: Trusted third-party financial services to securely handle transactions.
- ✓Legal compliance: When obligated by law, court order, or government authority.
- ✓Business transitions: In the event of a merger, acquisition, or business restructuring.
Data Security
We employ robust security measures to protect your information, including:
- ✓Enterprise-grade encryption for all data transmission.
- ✓Secure servers with controlled access and monitoring.
- ✓Regular security assessments and team training.
While we implement strong safeguards, no digital system is completely impenetrable. We will notify you promptly if any security incident affects your data.
Your Rights
You have the following rights regarding your personal data:
- ✓Access: Request a copy of the personal data we hold about you.
- ✓Correction: Update any inaccurate or incomplete information.
- ✓Deletion: Ask us to erase your personal data, subject to legal retention requirements.
- ✓Opt-out: Withdraw consent for marketing communications at any time.
- ✓Portability: Receive your data in a portable, machine-readable format.
To exercise any of these rights, contact us at reservations@nextgensafaris.com. We aim to respond within 30 days.
Third-Party Links
Our website may contain links to external sites, including social media platforms, partner lodges, and payment gateways. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before sharing any personal information.
Children's Privacy
Our services are intended for travelers aged 18 and above. We do not knowingly collect personal information from minors. If you believe we have unintentionally collected data from a child, please contact us immediately and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated through our website with a revised "Last Updated" date. Your continued use of our services indicates your acceptance of any changes.
Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please reach out to us: